FAQ2020-10-17T17:57:51+02:00

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

An escape room is a room in which you’re locked up and out of which you have to escape within an hour.
Escape, that sounds easy, but it certainly isn’t! To make it to the door and regain your freedom you’ll have to solve riddles, make connections and, most importantly, work together with your teammates.

If you get stuck during the game the monastery will try to help you. In this way we give everyone a chance to finish the game, but of course we won’t make it too easy.

The rooms are exciting, but not so scary that it’ll leave you sleepless for weeks. We do our best to take you on a thrilling adventure, but it’s also a game and there will be no physical contact from a furious Bloody Mary or Gaston Boucher, and no heavy exertion will be expected of you. You do need nerves of steel!

The entities Bloody Mary and Gaston Boucher are dangerous, the rooms itself are not. But only if you play by the rules. You don’t have to climb, jump, furniture doesn’t have to be dragged, brute force is unnecessary and you don’t have to use your hands above your head.
The room has several cameras. From the control room, the game leader is constantly watching you. In case of calamities we can stop the game with 1 push of a button and switch on the emergency lighting. The game leader will come to your aid and guide you out.

You’re in the room for an hour (75 minutes for Soup du Jour) at most. Of course, the sooner you’re out, the better.

Don’t worry, we won’t leave you locked up there forever. If you don’t manage to leave the room in time, the game leader will come and pick you up and escort you out of the room.

Bloody Mary and Soup du Jour can both be played with a team of 2 to 6 people. We make no exceptions (to expedite safety and a good gaming experience)! Experience shows that the ideal number with which to do an escape room is 4,5 persons. If it is difficult to find half a teammate, we recommend playing with 4 or 5 people.
If there are more of you, inquire about the possibilities, we offer several other fun combination activities!

Make sure your team is complete about 10-15 minutes before the start. The room will be reserved in fixed time slots and the group after you will probably not want to have to wait unnecessarily…
We have a reception area where you can warm up your brains with puzzles and games. The game leader will pick you up here and guide you to the room.

No, you can just enter the room in your daily outfit. Everyone is free in their choice of clothing, albeit within reason.
For example, do you want to play the game on your bachelor party in a rabbit suit? No problem, although this will undoubtedly be a bit warm.
Also, you don’t need running shoes, Bloody Mary and Gaston Boucher don’t do marathons.

Yes, we do. The most important rules in a row:

  • Playing Bloody Mary and/or Soup du Jour is entirely at your own risk.
  • Cell phones, smart watches and camera’s are not allowed in the room.
  • Valuables can be stored safely before you enter the room.
  • Playing under the influence of alcohol and/or drugs is not allowed, you will not be given access to the room.
  • Minimum age for participation is 15 years old.
  • Each team with participants aged 15-18 must be accompanied by at least one adult (18+).
  • When in doubt about the age of a participant, we ask for identification.
  • Cancellations up to 72 hours before reservation are free of charge. For cancellations less than 72 hours before the start we will charge the full amount.
  • Forcing things, smashing them, or deliberately destroying them is not allowed. The costs we have to make for repairs will be charged to the group.
  • Make sure you’re on time. Being late can result in a shorter playing time.
  • Bloody Mary and Soup du Jour are not recommended for people with heart problems.

No, you can’t. If you really can’t keep it in, we’ll have to stop the game. Of course you have the possibility to use the toilet before the game starts. We can’t guarantee that you’ll keep your pants dry during the game…

You don’t have to be an acrobat to play the room. You don’t have to run half a marathon or climb or crawl. Unfortunately, the room isn’t suitable if you’re in a wheelchair.
Soup du Jour is physically a slightly bigger challenge than Bloody Mary. Unfortunately, this room is also not suitable if you are in a wheelchair. Both rooms are suitable for pregnant women, although Soup du Jour is more challenging.

The rooms are set up so that you can play if you have basic knowledge of the Dutch and/or English language. If you don’t speak either of these two languages, the rooms can also be played, you don’t have to solve linguistic puzzles. Please mention your preferred language when booking.

No, you can’t. We have a minimum age of 15. Young people from 15 to 18 years of age may only enter the room if accompanied by an adult (18+). For participants aged 15 to 18, one adult per team must enter the room.

If in doubt about your age, we ask you for your identity papers. If this shows that a young person is not old enough, he/she is not allowed to play the room.
If someone finds the game too exciting, we can briefly interrupt the game so that he/she can leave the room.

Yes! We have a reception area with a bar. Drinks and simple snacks are in stock, but by agreement it is also possible, for example, to have a delicious high-tea provided by our opposite neighbour Cake Queen, yummy! Click here for an overview of our arrangements.

Bloody Mary and Soup du Jour can be played with a team of 2 to 6 people. If you’re with more, the group will have to split up, we don’t make exceptions! We do offer fun combination-activities, so 2 groups can do something at the same time. Ask about the possibilities, or make a suggestion yourself, we are certainly open to fun ideas.

The site has sufficient (free) parking spaces. You can park your car at the indicated places. Follow the signs with P4, which is closest to our entrance. If P4 is full, P5 and P6 are around the corner. There is always room there.

Rock City Escape is located in the O.L.V. ter Eemklooster, Daam Fockemalaan 22, Amersfoort.

Public transport

  • From Amersfoort station take bus 19 (direction Rusthof Cemetery). Get off at bus stop Potgieterlaan. From here it is a 7 min. walk to Rock City Escape.
  • From Amersfoort station take bus 70 (direction Hilversum). Get off at bus stop Daam Fockemalaan. From here it is a 9 min. walk to Rock City Escape.
  • From Amersfoort station take bus 52 (direction Utrecht). Get off at bus stop Treublaan. From here it is a 1 min. walk to Rock City Escape.
  • From Amersfoort station take bus 56 (direction Wijk bij Duurstede). Get off at bus stop Potgieterlaan. From here it is a 7 min. walk to Rock City Escape.

Yes! The game is only possible by reservation. If you just drop by, we can’t guarantee there’s room for you. Of course, you can always, also last-minute, call 06-22656385 to hear the possibilities. It is possible that a group has just dropped out, which could mean that your desired time slot is available last minute.

Reservation is possible via the website: BOOK NOW

If you have any questions, please contact us:

By phone 06-22656385

By mail info@rockcityescape.nl

If the time slot has already been reserved by another group, this will not work, if your desired date/time is outside our regular opening hours, we will always find a solution. Please contact us at 06-22656385 or send an email to info@rockcityescape.nl to discuss the possibilities. Of course, you can always call or e-mail us to see if we have a time slot available last minute.

That’s a great present! Sure you can! We have beautiful gift cards, each good for a visit to one of the rooms – a sparkling and original (birthday) gift.

You can pay for your reservation in advance via iDeal.

Drinks and/or other refreshments can be paid on the spot in cash or by PIN.

For companies it is of course possible to receive an invoice.

Yeah, that’s no problem. There’s a maximum of 6 people in the rooms at a time. Whether it’s 2, 3, 4, 5 or 6 people in total doesn’t matter to us.

As long as your team consists of at least 3 people, there’s no problem. Whether you play the rooms with 2, 3, 4, 5, or 6 people doesn’t matter to us.

Annuleren

  • Cancellations up to 72 hours before booking are free of charge.
  • In the case of a cancellation after the free cancellation period, the full entrance fee will be charged.
  • In the case of a no-show, the full entrance fee will be charged.
  • It is possible to cancel your reservation via a reply to the confirmation email. If you have lost your email, send an email to  info@rockcityescape.nl or call 06-22656385. The cancellation is completed after confirmation.

An escape room is a room in which you’re locked up and out of which you have to escape within an hour.
Escape, that sounds easy, but it certainly isn’t! To make it to the door and regain your freedom you’ll have to solve riddles, make connections and, most importantly, work together with your teammates.

If you get stuck during the game the monastery will try to help you. In this way we give everyone a chance to finish the game, but of course we won’t make it too easy.

The rooms are exciting, but not so scary that it’ll leave you sleepless for weeks. We do our best to take you on a thrilling adventure, but it’s also a game and there will be no physical contact from a furious Bloody Mary or Gaston Boucher, and no heavy exertion will be expected of you. You do need nerves of steel!

The entities Bloody Mary and Gaston Boucher are dangerous, the rooms itself are not. But only if you play by the rules. You don’t have to climb, jump, furniture doesn’t have to be dragged, brute force is unnecessary and you don’t have to use your hands above your head.
The room has several cameras. From the control room, the game leader is constantly watching you. In case of calamities we can stop the game with 1 push of a button and switch on the emergency lighting. The game leader will come to your aid and guide you out.

You’re in the room for an hour (75 minutes for Soup du Jour) at most. Of course, the sooner you’re out, the better.

Don’t worry, we won’t leave you locked up there forever. If you don’t manage to leave the room in time, the game leader will come and pick you up and escort you out of the room.

Bloody Mary and Soup du Jour can both be played with a team of 2 to 6 people. We make no exceptions (to expedite safety and a good gaming experience)! Experience shows that the ideal number with which to do an escape room is 4,5 persons. If it is difficult to find half a teammate, we recommend playing with 4 or 5 people.
If there are more of you, inquire about the possibilities, we offer several other fun combination activities!

Make sure your team is complete about 10-15 minutes before the start. The room will be reserved in fixed time slots and the group after you will probably not want to have to wait unnecessarily…
We have a reception area where you can warm up your brains with puzzles and games. The game leader will pick you up here and guide you to the room.

No, you can just enter the room in your daily outfit. Everyone is free in their choice of clothing, albeit within reason.
For example, do you want to play the game on your bachelor party in a rabbit suit? No problem, although this will undoubtedly be a bit warm.
Also, you don’t need running shoes, Bloody Mary and Gaston Boucher don’t do marathons.

Yes, we do. The most important rules:

  • Playing Bloody Mary and/or Soup du Jour is entirely at your own risk.
  • Cell phones, smart watches and camera’s are not allowed in the room.
  • Valuables can be stored safely before you enter the room.
  • Playing under the influence of alcohol and/or drugs is not allowed, you will not be given access to the room.
  • Minimum age for participation is 15 years old .
  • Each team with participants aged 15-18 must be accompanied by at least one adult (18+).
  • When in doubt about the age of a participant, we ask for identification.
  • Cancellations up to 72 hours before reservation are free of charge. For cancellations less than 72 hours before the start we will charge the full amount.
  • Forcing things, smashing them, or deliberately destroying them is not allowed. The costs we have to make for repairs will be charged to the group.
  • Make sure you’re on time. Being late can result in a shorter playing time.
  • Bloody Mary and Soup du Jour are not recommended for people with heart problems.

No, you can’t. If you really can’t keep it in, we’ll have to stop the game. Of course you have the possibility to use the toilet before the game starts. We can’t guarantee that you’ll keep your pants dry during the game…

You don’t have to be an acrobat to play the room. You don’t have to run half a marathon or climb or crawl. Unfortunately, the room isn’t suitable if you’re in a wheelchair.
Soup du Jour is physically a slightly bigger challenge than Bloody Mary. Unfortunately, this room is also not suitable if you are in a wheelchair. Both rooms are suitable for pregnant women, although Soup du Jour is more challenging.

The rooms are set up so that you can play if you have basic knowledge of the Dutch and/or English language. If you don’t speak either of these two languages, the rooms can also be played, you don’t have to solve linguistic puzzles. Please mention your preferred language when booking.

No, you can’t. We have a minimum age of 15 years for both Bloody Mary and Soup du Jour. Young people from 15 to 18 years of age may only enter the room if accompanied by an adult (18+). For participants aged 15 to 18, one adult per team must enter the room.

If in doubt about your age, we ask you for your identity papers. If this shows that a young person is not old enough, he/she is not allowed to play the room.
If someone finds the game too exciting, we can briefly interrupt the game so that he/she can leave the room.

Yes! We have a reception area with a bar. Drinks and simple snacks are in stock, but by agreement it is also possible, for example, to have a delicious high-tea provided by our opposite neighbour Cake Queen, yummy! Click here for an overview of our arrangements.

Bloody Mary and Soup du Jour can be played with a team of 2 to 6 people. If you’re with more, the group will have to split up, we don’t make exceptions! We do offer fun combination-activities, so 2 groups can do something at the same time. Ask about the possibilities, or make a suggestion yourself, we are certainly open to fun ideas.

The site has sufficient (free) parking spaces. You can park your car at the indicated places. Follow the signs with P4, which is closest to our entrance. If P4 is full, P5 and P6 are around the corner. There is always room there.

Rock City Escape is located in the O.L.V. ter Eemklooster, Daam Fockemalaan 22, Amersfoort

Public transport

  • From Amersfoort station take bus 19 (direction Rusthof Cemetery). Get off at bus stop Potgieterlaan. From here it is a 7 min. walk to Rock City Escape.
  • From Amersfoort station take bus 70 (direction Hilversum). Get off at bus stop Daam Fockemalaan. From here it is a 9 min. walk to Rock City Escape.
  • From Amersfoort station take bus 52 (direction Utrecht). Get off at bus stop Treublaan. From here it is a 1 min. walk to Rock City Escape.
  • From Amersfoort station take bus 56 (direction Wijk bij Duurstede). Get off at bus stop Potgieterlaan. From here it is a 7 min. walk to Rock City Escape.

Yes! The game is only possible by reservation. If you just drop by, we can’t guarantee there’s room for you. Of course, you can always, also last-minute, call 06-22656385 to hear the possibilities. It is possible that a group has just dropped out, which could mean that your desired time slot is available last minute.

Reservation is possible via the website: BOOK NOW

If you have any questions, please contact us:

By phone 06-22656385

By mail info@rockcityescape.nl

If the time slot has already been reserved by another group, this will not work, if your desired date/time is outside our regular opening hours, we will always find a solution. Please contact us at 06-22656385 or send an email to info@rockcityescape.nl to discuss the possibilities. Of course, you can always call or e-mail us to see if we have a time slot available last minute.

That’s a great present! Sure you can! We have beautiful gift cards, each good for a visit to one of the rooms – a sparkling and original (birthday) gift.

You can pay for your reservation in advance via iDeal.

Drinks and/or other refreshments can be paid on the spot in cash or by PIN.

For companies it is of course possible to receive an invoice.

Yeah, that’s no problem. There’s a maximum of 6 people in the rooms at a time. Whether it’s 2, 3, 4, 5 or 6 people in total doesn’t matter to us.

As long as your team consists of at least 3 people, there’s no problem. Whether you play the rooms with 2, 3, 4, 5, or 6 people doesn’t matter to us.

Cancel

  • Cancellations up to 72 hours before booking are free of charge.
  • In case of a cancellation after the free cancellation period, the full entrance fee will be charged.
  • In case of a no-show, the full entrance fee will be charged.
  • It is possible to cancel your reservation via a reply to the confirmation email. If you have lost your email, send an email to info@rockcityescape.nl or call 06-22656385. The cancellation is completed after confirmation.

Can’t find the answer to your question?

Go to contact and fill in the form, or send and e-mail to info@rockcityescape.nl and we will get back to you as soon as possible.

BOOK NOW!

Can’t find the answer to your question?

Go to contact and fill in the form, or send an e-mail to info@rockcityescape.nl and we will get back to you as soon as possible.

BOOK NOW!